Microsoft plans to fix rebooting Windows Phones next month

Windows Phone 8 logoMicrosoft said today it has determined what is causing some Windows Phone 8 devices to spontaneously reboot and said it plans to issue a fix next month.

"We're continuing to investigate some reports of phones rebooting and have identified a cause with our partners," Microsoft said in a statement. "We are working to get an over-the-air update out in December."

However, the company declined to identify the cause of the reboots.

The issue materialized earlier this month when some users of Windows 8 devices complained of spontaneous reboots and e-mail sync issues. ZDNet's Mary Jo Foley described an unexpected reboot of her loaner HTC 8X Windows Phone 8 on AT&T, as well how her e-mail accounts and Microsoft Account were stuck in an endless loop continually trying to sync. However, her Windows Phone 7 handset was not experiencing these issues.

Some users on forums claimed that uninstalling the Skype for Windows Phone 8 preview app, which Microsoft released a week earlier, may fix the rebooting issue. However, some users were complaining of reboot/sync problems before the Skype preview for Windows Phone 8 app was available publicly.

Source: CNET

Tags: Microsoft, OSes, Windows Phone 7

Comments
Add comment

Your name:
Sign in with:
or
Your comment:


Enter code:

E-mail (not required)
E-mail will not be disclosed to the third party


Last news

 
Galaxy Note10 really is built around a 6.7-inch display
 
You may still be able to download your content
 
Facebook, Messenger and Instagram are all going away
 
Minimize apps to a floating, always-on-top bubble
 
Japan Display has been providing LCDs for the iPhone XR, the only LCD model in Apple’s 2018 line-up
 
The 2001 operating system has reached its lowest share level
 
The entire TSMC 5nm design infrastructure is available now from TSMC
 
The smartphone uses a Snapdragon 660 processor running Android 9 Pie
The Samsung Galaxy A5 (2017) Review
The evolution of the successful smartphone, now with a waterproof body and USB Type-C
February 7, 2017 / 2
Samsung Galaxy TabPro S - a tablet with the Windows-keyboard
The first Windows-tablet with the 12-inch display Super AMOLED
June 7, 2016 /
Keyboards for iOS
Ten iOS keyboards review
July 18, 2015 /
Samsung E1200 Mobile Phone Review
A cheap phone with a good screen
March 8, 2015 / 4
Creative Sound Blaster Z sound card review
Good sound for those who are not satisfied with the onboard solution
September 25, 2014 / 2
Samsung Galaxy Gear: Smartwatch at High Price
The first smartwatch from Samsung - almost a smartphone with a small body
December 19, 2013 /
 
 

News Archive

 
 
SuMoTuWeThFrSa
1234567
891011121314
15161718192021
22232425262728
293031    




Poll

Do you use microSD card with your phone?
or leave your own version in comments (15)