Apple will now provide support via Twitter

Apple logoApple is making it easier for you to get expert support for its products. The company has launched a dedicated support account on Twitter and it will now start offering help through the microblogging network. The official account is already live and it didn’t take more than 30 minutes after it went live to start helping out users facing problems with their Apple products.

There doesn’t appear to be anything special about this support account in that it looks like just about any other customer service account that you can find on Twitter. It’s taking questions that cover services like Apple Music, setup procedures for Apple IDs and much more. The account is also going to provide tips on how to use the company’s products.

Apple already has several accounts on Twitter for different services like iTunes, Apple Music, etc but it has never really offered support in this manner. This just goes to show that the company has now grown more comfortable with this format and is open to helping out users through the microblogging network.

Apple will now provide support via Twitter

It’s not doing anything groundbreaking here, though. Everybody from fast food chains to airlines uses Twitter to provide customer service. One can even say that the company is playing catch-up, but I’m sure many of its customers will appreciate having a quicker support channel now.

Source: Ubergizmo

Tags: Apple, Twitter

Comments
Add comment

Your name:
Sign in with:
or
Your comment:


Enter code:

E-mail (not required)
E-mail will not be disclosed to the third party


Last news

 
Galaxy Note10 really is built around a 6.7-inch display
 
You may still be able to download your content
 
Facebook, Messenger and Instagram are all going away
 
Minimize apps to a floating, always-on-top bubble
 
Japan Display has been providing LCDs for the iPhone XR, the only LCD model in Apple’s 2018 line-up
 
The 2001 operating system has reached its lowest share level
 
The entire TSMC 5nm design infrastructure is available now from TSMC
 
The smartphone uses a Snapdragon 660 processor running Android 9 Pie
The Samsung Galaxy A5 (2017) Review
The evolution of the successful smartphone, now with a waterproof body and USB Type-C
February 7, 2017 / 1
Samsung Galaxy TabPro S - a tablet with the Windows-keyboard
The first Windows-tablet with the 12-inch display Super AMOLED
June 7, 2016 /
Keyboards for iOS
Ten iOS keyboards review
July 18, 2015 /
Samsung E1200 Mobile Phone Review
A cheap phone with a good screen
March 8, 2015 / 4
Creative Sound Blaster Z sound card review
Good sound for those who are not satisfied with the onboard solution
September 25, 2014 / 2
Samsung Galaxy Gear: Smartwatch at High Price
The first smartwatch from Samsung - almost a smartphone with a small body
December 19, 2013 /
 
 

News Archive

 
 
SuMoTuWeThFrSa
   1234
567891011
12131415161718
19202122232425
262728293031 




Poll

Do you use microSD card with your phone?
or leave your own version in comments (15)