Microsoft: Very small number of Xbox Ones have disc drive problems

Microsoft logoOver the weekend, new Xbox One owners started posting scattered reports of problems with their consoles' disc drives, which were making loud grinding noises and refusing to play games on disc. Microsoft has now responded to these reports, telling IGN that the issue affects "a very small number of Xbox One customers."

"Were working directly with those affected to get a replacement console to them as soon as possible through our advance exchange program," the Microsoft statement continued. "Rest assured, we are taking care of our customers."

Microsoft Xbox One

Reports of faulty Microsoft console hardware, however limited, of course bring back memories of the infamous red ring of death issue that plagued a sizable proportion of early Xbox 360 units (and led to over $1 billion in warranty extensions for Microsoft). There's no reason yet to believe that the Xbox One's disc drive problems are nearly so widespread.

For its part, Sony said last week that "less than 0.4 percent of shipped PS4 units to date" had hardware issues. The company later amended that statement to say that less than 1 percent of shipped units were affected by problems, which was still "within the expected range for a new product introduction," according to the company.

Source: Ars Technica

Tags: game consoles, Microsoft, Xbox One

Add comment

Your name:
Sign in with:
Your comment:

Enter code:

E-mail (not required)
E-mail will not be disclosed to the third party

Last news

Galaxy Note10 really is built around a 6.7-inch display
You may still be able to download your content
Facebook, Messenger and Instagram are all going away
Minimize apps to a floating, always-on-top bubble
Japan Display has been providing LCDs for the iPhone XR, the only LCD model in Apples 2018 line-up
The 2001 operating system has reached its lowest share level
The entire TSMC 5nm design infrastructure is available now from TSMC
The smartphone uses a Snapdragon 660 processor running Android 9 Pie
The Samsung Galaxy A5 (2017) Review
The evolution of the successful smartphone, now with a waterproof body and USB Type-C
February 7, 2017 / 2
Samsung Galaxy TabPro S - a tablet with the Windows-keyboard
The first Windows-tablet with the 12-inch display Super AMOLED
June 7, 2016 /
Keyboards for iOS
Ten iOS keyboards review
July 18, 2015 /
Samsung E1200 Mobile Phone Review
A cheap phone with a good screen
March 8, 2015 / 4
Creative Sound Blaster Z sound card review
Good sound for those who are not satisfied with the onboard solution
September 25, 2014 / 2
Samsung Galaxy Gear: Smartwatch at High Price
The first smartwatch from Samsung - almost a smartphone with a small body
December 19, 2013 /

News Archive



Do you use microSD card with your phone?
or leave your own version in comments (15)