The Samsung Galaxy Tab is seeing fairly high rates of returns, according to new data gathered by ITG Investment Research. About 13 percent of Galaxy Tabs sold were returned through December of 2010; for comparison, only two percent of Apple iPads sold through Verizon stores have disappointed customers enough to merit a return.
In the grand scheme of things, the Galaxy Tab is selling fairly well and isn't letting customers down as hard as some gadgets have in the past—the BlackBerry Storm, for example, had a 40 percent return rate. But when the research firm gathered numbers that would include the returns of Galaxy Tabs across all retailers through January 15, the return rate appears to go as high as 16 percent.
The two-percent-return figure of the iPad we mentioned before only covers purchases from Verizon stores since it debuted for sale there. Other outlets, like Apple's stores and website or Best Buy, likely sell and take returns of iPads in much larger numbers. Still, this shows the Galaxy Tab may be suffering more than a little from its ill-adapted Android Froyo OS. Honeycomb should change the game.
