Samsung Says Galaxy S8 Red tint is caused by nature of AMOLED displays

Samsung logoSamsung’s Galaxy S8 and Galaxy S8+ flagships are out, but some users have been complaining about a red tint on the Infinity Display. The South Korea smartphone maker did respond to customers and provided a solution.

Several users said that the issue still persisted after adjusting color display settings on the Galaxy S8 and Galaxy S8+, at which point Samsung announced that it would roll out a software update to fix the red discoloration and provide users with plenty of display settings.

In anticipation of the software update, Samsung recently told a Korean news outlet that the red tint isn’t caused by a hardware defect on the Galaxy S8 or Galaxy S8+. Some have said that perhaps faulty chips in the device caused the malfunction in the graphics processing unit.

Samsung officials were quick to respond and recently said that "due to the nature of Super AMOLED displays, there can be natural differences in color." They added that "users can optimize the color depending on their preferences." The statement was made on the same day when Samsung announced its quarterly operating profit.

While awaiting for the software update to arrive, Galaxy S8 and Galaxy S8+ users who experience the red tint on the display can change the screen color temperature by accessing the Settings Menu, Display section, Screen Mode and then Color Balance menu. A future update will also fix WiFi reception issues that other users have been experiencing.

Samsung’s Galaxy S8 and S8+ have just hit the shelves, after a tough period for the company, as it had to rely on the Galaxy S7 and S7 edge during the holiday period and following the Galaxy Note 7 disaster. It’s not surprising that Samsung is reluctant to calling the red discoloration matter an issue, and fortunately, the company seems willing to address the problem and issue a fix this week.

Source: Softpedia

Tags: report, Samsung, smartphones

Comments
Add comment

Your name:
Sign in with:
or
Your comment:


Enter code:

E-mail (not required)
E-mail will not be disclosed to the third party


Last news

 
Galaxy Note10 really is built around a 6.7-inch display
 
You may still be able to download your content
 
Facebook, Messenger and Instagram are all going away
 
Minimize apps to a floating, always-on-top bubble
 
Japan Display has been providing LCDs for the iPhone XR, the only LCD model in Apple’s 2018 line-up
 
The 2001 operating system has reached its lowest share level
 
The entire TSMC 5nm design infrastructure is available now from TSMC
 
The smartphone uses a Snapdragon 660 processor running Android 9 Pie
The Samsung Galaxy A5 (2017) Review
The evolution of the successful smartphone, now with a waterproof body and USB Type-C
February 7, 2017 / 2
Samsung Galaxy TabPro S - a tablet with the Windows-keyboard
The first Windows-tablet with the 12-inch display Super AMOLED
June 7, 2016 /
Keyboards for iOS
Ten iOS keyboards review
July 18, 2015 /
Samsung E1200 Mobile Phone Review
A cheap phone with a good screen
March 8, 2015 / 4
Creative Sound Blaster Z sound card review
Good sound for those who are not satisfied with the onboard solution
September 25, 2014 / 2
Samsung Galaxy Gear: Smartwatch at High Price
The first smartwatch from Samsung - almost a smartphone with a small body
December 19, 2013 /
 
 

News Archive

 
 
SuMoTuWeThFrSa
      1
2345678
9101112131415
16171819202122
23242526272829
30      




Poll

Do you use microSD card with your phone?
or leave your own version in comments (16)