Apple has initiated a battery replacement program for the iPhone 5, a device that was originally introduced in September 2012. The company says that a “very small percentage of iPhone 5 devices” may be affected with a faulty battery, which results in the phone losing its charge at a rapid rate.
Apple explains:
If your iPhone 5 is experiencing these symptoms and meets the eligibility requirements noted below, Apple will replace your iPhone 5 battery, free of charge.
To see if your iPhone 5 is affected, you can simply enter in your serial number at the iPhone 5 Battery Replacement Program site.
If your device is one of those identified by Apple has having an issue, you can take your iPhone 5 to an Apple Authorized Service Provider, Apple Retail Store, or contact Apple technical support to get a replacement battery.
Also, if you think that a faulty battery is enough to get a free ride on fixing any issue with your iPhone 5, guess again. Apple clearly states:
If your iPhone 5 has any damage such as a cracked screen which impairs the replacement of the battery, that issue will need to be resolved prior to the battery replacement.
Now if only Apple would implement a similar “out of warranty” campaign for early 2011 MacBook Pros.
